2Open your bot dashboard and go to the Skills tab.
3Switch to the ClawHub tab and search for “Helpscout”.
4Click Install and the skill is deployed to your bot automatically.
Changelog — v1.0.2
- Added the ability to send replies to Helpscout conversations, including customer-visible replies and internal notes.
- Updated documentation to reflect support for sending replies and creating notes.
- New script file (sendReply.js) added for handling replies.
- Minor updates to clarify feature set and usage instructions.